Trainers & coaches
A direct channel to your clients: the session count, the reward coming up, and the offer that brings them back.
The session count in the wallet.
Trainers & coaches
Three weeks without a session, and you find out too late.
How do you keep clients training long term when someone moves one session, then another, and never books again? Loya shows you who is slowing down and gives you the channel to bring them back more often.
30-day trial · Cancel anytime · Apple & Google Wallet
$2,880the yearly revenue from a client who comes four times a month
+$720 / yearper client who goes from three to four sessions a month
2sessions a month cover the subscription
Figures based on a $60 session.
A client who comes three times a month brings you $2,160 over a year. The same client at four sessions brings $2,880. That is one extra session a month, without a single extra client.
For a single client
| Rhythm | Sessions / year | Revenue |
|---|---|---|
| 3 sessions a month | 36 | $2,160 |
| 4 sessions a month | 48 | $2,880 |
| 5 sessions a month | 60 | $3,600 |
Across your whole client list
| Clients moved from 3 to 4 sessions a month | Gain over one year |
|---|---|
| 10 clients | $7,200 |
| 25 clients | $18,000 |
| 50 clients | $36,000 |
| clients | — |
Catching a client before they have stopped
You see who has started pushing sessions back
A client who came every week and hasn't been in for three weeks shows up in your at-risk clients. You see it now, not the day they tell you they are quitting.
You give them a reason to come back on the first session
A new client leaves with points and a welcome reward to use next time. The second session is already on the cards before they have left the room.
You fill a slot freed up the same morning
A cancellation at eight leaves a hole at four. Publish an offer on that slot, and it lands on your clients' lock screens before they plan their day.
You count sessions without a punch card
The session count lives on the pass, up to date after every visit. No card to find again, and your client sees what stands between them and their next reward.
Your name between two sessions
Between two appointments, nothing brings your name to mind. The motivation of a fresh start lasts a few weeks, then the calendar decides.
Their card stays in the Wallet, next to the bank card. The session count and the reward coming up are there every time they open their phone.
Four offers for your loyalty program
- The tenth session free
- the count keeps itself, at every visit
- The freed slot
- an offer of the day on a cancelled session
- The trial session
- an introductory price to grow a format you want to develop
- Coming back after three weeks
- you look at your at-risk clients and publish an offer for them
Five questions before you start
No. A phone or a tablet is enough to scan the passes.
No. Loya handles loyalty between sessions; your calendar stays where it is.
Yes. The pass carries your name and the session count, with or without premises.
No. The pass is added to Apple Wallet or Google Wallet, already on their phone.
A 30-day trial on the subscription, cancel whenever you want.
Your regulars are already there. Keep them.
Start 30-day trial30-day trial · Cancel anytime · Apple & Google Wallet